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Mofford was initially attracted to the information technology world as a young student when she recognized how much it can enhance our lives. She views her role as CIO as vital to the C-level team. “IT has become an integral part of the business, so we need to be their partners in delivering products and services not only to our internal customers, but to all of our policyholders, claimants and any business partners. Delivering value is how we measure our success,” she says.
Frederic G. Tillman
CIO and Interim CEO
Tillman’s leadership resume is extensive. Upon receiving an MBA from Texas Christian University, he held several vice president positions at many software technology companies in the manufacturing, medical and aerospace industries.
Since joining BidSync nearly five years ago, Tillman has helped the organization hire and set up a world-class software development team, develop and bring to market three new products, as well as revamped the company’s flagship product. These accomplishments helped the company achieve a 98 percent customer retention rate and experience 125 percent revenue growth during the past three years.
Another impactful decision Tillman made was to invest in a language processing technology. “That technology allows us to operate our bid notification business, [which led to] a 93 percent gross profit margin and allowed us to provide more bid notifications than anyone in the industry,” he says.
What Tillman enjoys most about the CIO role is the opportunity it gives him to leave a lasting impact. “Working in IT has allowed me to create an enabling and collaborative environment for technology professionals that want to make a difference in the world.”
Other Chief Execs
Chief Legal Officer
Matthew Fleming became a lawyer because he wanted to spend his career solving challenging problems. He became Miche’s chief legal officer because he wanted the chance to solve a wider variety of challenging problems.
Earlier in his career, Fleming worked at law firms, where he focused on a narrow range of legal topics for many different clients. Since starting as Miche’s in-house legal representation in 2009, he’s enjoyed being able to deal with a wide variety of issues including legal compliance, human resources, operations, international issues, patents, copyrights and others. He’s also involved in the strategic planning of the company and plays a critical role in its growth and success.
Fleming relishes being a member of a broader team at Miche. “I enjoy working with others and seeing what they do in their departments and helping us all work together better,” he says.
Fleming’s efforts have been crucial in helping Miche secure patents and copyrights for its products, protecting its intellectual property. He also guided the company through a delicate process of purchasing a valuable patent from another party.
Chief Brand Officer
As chief brand officer at Jaybird, Jason Kimball is interested in more than just selling products. “I love building an authentic brand and culture that genuinely resonates with and engages the consumer and our employees,” Kimball says. “I want to create a culture that inspires inside and outside the walls of our company.”
His efforts helped the company increase revenue from just under $15 million in 2012 to more than $30 million in 2013. Jaybird now has a 40 percent market share of Bluetooth earbuds over $60. The company’s products have won multiple awards from magazines and trade shows.
Kimball credits much of his branding success at Jaybird to the decision to invest significant time and effort into generating content to engage customers in the brand rather than simply advertising products. “We give them something greater than just a product to relate to, instead making them feel like they are part of something greater and motivating them to get outside and get after it,” he says.
Chief Product Officer
Mindshare TechnologiesFor Kurt Williams, success is about creativity, but his definition of creativity is a little unconventional. “[Creativity is] not something I think is necessarily a talent or even a skill,” he says. “It’s a commitment to being able to take that one more step past where everyone else is willing to go.”
That willingness to take the extra step has played a crucial role in Mindshare’s success as a company. As chief product officer, he is intimately involved with everything the company produces. He designed and built Mindshare’s customer feedback platform, which is now used by more than 350 companies—including some of the world’s largest—to drive operational improvements. He also created the industry’s first voice feedback system using web-based VoiceXML technology, among many other innovations. Williams has helped the company grow from just $3,600 in revenue in 2003 to nearly $40 million now.
Williams credits his team of software developers for Mindshare’s success. “Being able to work with the best people means you’re going to get the best results,” he says.